Business2 Real Estate News and Technology web site has conducted a survey of customer satisfaction covering all the major Real Estate portals. Perhaps not surprisingly realestate.com.au comes out a clear winner with 68% of respondents satisfied and less than 15% dissatisfied. By comparison Domain.com.au had only 40% satisfied and 27% dissatisfied. Apparently Homehound and Myhome both had more dissatisfied than satisfied. Google Real Estate registered 38% satisfied and 20% dissatisfied. The survey author calls this a good result given the short time that Google Real Estate has been operating, presumably on the assumption that Google Real Estate is just starting, whereas the other portals have been around long enough to have got their act together!
The survey found 85% of respondents believe Google Real Estate will increase their share of the market.
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